Terms and Conditions - Landscapers Hampstead Heath
Welcome to Landscapers Hampstead Heath. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
Scope of Services
We offer a comprehensive range of landscaping services, including garden design, maintenance, installation, and renovation. All services are provided in accordance with the specific requirements outlined in your service agreement.
Quotation and Pricing
All quotations are valid for 30 days from the date of issue. Prices include labor, materials, and any applicable taxes unless otherwise specified. Any additional work requested beyond the initial agreement will be billed separately.
Payment Terms
- Deposit: A non-refundable deposit of 30% is required upon acceptance of the quotation.
- Final Payment: The remaining balance is due upon completion of the project.
- Late Payments: Late payments may incur interest charges as specified in the invoice.
Cancellation and Rescheduling
You may cancel or reschedule services by providing at least 48 hours' notice. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.
Client Responsibilities
Clients are responsible for:
- Providing access to the property during agreed-upon times.
- Ensuring that the work area is clear of obstacles that could impede service delivery.
- Disclosing any existing issues or potential hazards on the property prior to service.
Liability and Insurance
We carry appropriate liability insurance to cover any damages that may occur during the provision of our services. However, we are not responsible for pre-existing conditions or unforeseen issues that arise despite our best efforts.
Damage and Repairs
In the unlikely event of accidental damage, we will strive to rectify the issue promptly at no additional cost to you. Any major repairs required due to accidents will be discussed and quoted separately.
Completion and Satisfaction
Our goal is to ensure your complete satisfaction with our services. Upon completion, we will conduct a walkthrough to address any concerns or adjustments needed. Feedback is highly valued and used to improve our services continually.
Intellectual Property
All designs, plans, and materials created by our team remain the intellectual property of Landscapers Hampstead Heath. Clients are granted a non-exclusive license to use these materials solely for the purpose agreed upon.
Termination
Either party may terminate the agreement in writing under circumstances where the other party fails to comply with the terms and conditions outlined. Termination must be communicated with appropriate notice as specified in the service agreement.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Hampstead Heath is located. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
Amendments
We reserve the right to amend these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the updated terms.
Privacy Policy
Your privacy is important to us. Any personal information collected during the course of our services will be handled in accordance with our privacy policy, ensuring confidentiality and protection against unauthorized access.
Data Protection
We comply with all relevant data protection regulations to safeguard your personal information. Data is used solely for the purpose of providing and improving our services.
Dispute Resolution
In the event of a disagreement, we encourage open communication to resolve issues amicably. If a resolution cannot be reached, disputes will be handled through mediation or arbitration as per the governing laws.
Force Majeure
We are not liable for any delays or failures in service resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These terms and conditions constitute the entire agreement between you and Landscapers Hampstead Heath, superseding all prior agreements or understandings, whether written or oral.
Acceptance
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.